Have questions about VIX charts or volatility data? Want to suggest a new feature? Or need help understanding volatility indicators? We're here to help and always appreciate feedback from our community.
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We aim to respond to all inquiries within 24-48 hours during business days. For urgent matters related to VIX data or technical issues, please include "URGENT" in your subject line.
Frequently Asked Questions
Before reaching out, you might find your answer in our common questions:
- Is VIXChart.com free? Yes, our service is completely free and will remain so.
- Where does your VIX data come from? All market data is provided by TradingView, displaying real-time CBOE VIX index values.
- What's the difference between VIX and VIX futures? VIX is the spot index, while VIX futures trade at different values based on term structure and market expectations.
- Why do VIX ETFs lose value over time? VIX ETFs track futures, not spot VIX, and suffer from contango roll costs. See our blog for detailed explanations.
- Can I trade the VIX directly? No, you cannot trade spot VIX. You can trade VIX futures, options, or ETFs like VXX and UVXY.
- Do you provide trading advice? No, we provide educational content and market data only. Always consult a qualified financial advisor for investment decisions.